Connersville Utilities

Connersville Utilities provides water, sewer, and storm sewer services to the city of Connersville and surrounding areas.

216 Vine Street
P.O. Box 325
Connersville, IN 47331

 Hours: Weekdays 8am - 4pm
 Phone: 765-825-2158
 ​ Fax: ​765-825-5031
 Email:  office@connersvilleutilities.com
 After Hours Emergency Phone:  765-825-2158

Jeremy Wilson

Director

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Connersville Utilities Billing & Payments

Need an Account?​ Start Here Have an Account? Pay Here
Please be aware that your account numbers have changed! Learn more...

Your account number on your bill ended in one digit after the last asterisk (*) it will now need to have a zero placed before it. So if your account number was 99*1234*1 it will now be 99.1234.01. If it was two digits after the last asterisk, such as 99*1234*12, your account would now be 99.1234.12. A period (.) has replaced the asterisk (*) in the new account numbers on the bill payment site.Connersville Utilities – Pay Bills.

Once you receive your October statement due on November 15th, you will be able to log in to the new account portal. Your October statement will have your account number and pin that you will need to log in to this portal. Please contact the office if you have any questions.On this portal you will be able to view current bills and pay your account.

If you are having any problems, please contact the office at 765-825-2158

Set Up Automatic Payments

Direct Payment Form

Pay in Person

Stop by during business hours (M-F, 8am-4pm), at 216 Vine Street, Connersville, Indiana. After hours payment depository located north of the drive-up window.

Protect our Drinking Water

Here are some tips to help protect your drinking water and prevent water pollution:

  • Reduce the amount of fertilizers, pesticides, or other hazardous chemicals that you use.

  • Recycle used oil, automotive fluids, batteries or other products.

  • Do not dispose of hazardous products or wastes in toilets, storm drains, creeks, alleys, or on the ground.

  • Clean up your property and properly dispose of outdated or unused household chemicals.

  • Use a commercial car wash or wash your car on an unpaved surface.

  • If you have a septic system, have it serviced regularly.

  • Contact your local water utility for information on properly plugging all abandoned oil, natural gas, and water wells.

  • Drain your swimming pool only when a test kit does not detect chlorine levels.

  • Report storm water complaints involving flooding, erosion, water quality, dumping, and construction sites to the Storm Water Hotline at (765) 825-2158.
Related Documents & Links

Abandoned Water Wells Brochure
Backflow Prevention Program Brochure
 Cross Connection Control Program FAQ
Pond Maintenance Brochure
 Wellhead Protection Program Brochure
Stormwater Pollution Brochure
 Stormwater Utility Brochure
Clear Choices Clean Water Website

Blue is The New Green

The Do's and Don'ts of basic stormwater pollution prevention

More Utility Information

 Conserving Water
 Consumer Confidence Reports
   For Construction & Contractors
 ​Lead Service Line Program Survey

Connersville Lead Service Line Survey Letter 2024
Letter sent to customers describing line survey program.

Lead in Drinking Water Fact Sheet
Lead in Drinking Water Fact Sheet supplied by the Indiana Department of Environmental Management (IDEM)

Pipe Identification Procedures
How to Identify a Lead Water Service Line

Customer Lead and Copper Survey
Customer Lead and Copper Survey sheet

 ​ ​ Related Ordinances
 Sewer Wastewater Information
  • The Wastewater Sewer Plant is designed to process an average of 10.8 million gallons per day. It currently treats 2 to 2.5 million gallons per day, and receives waste water from Everton & Milton.
  • The Wastewater Sewer Plant was built in 1955.
  • 2017 Pretreatment Annual Report
  • 2017 Annual Report

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